Return Policy

If a product requires an exchange or return due to quality issues (1. the item has obvious defects or is damaged upon receipt; or 2. due to our operational error, the delivered item does not match the ordered product), please contact us within 3 days of receiving your goods and clearly photograph the damage so that we can process your exchange. If a return or exchange causes the order total to fall below the free shipping threshold, you will still enjoy free shipping and will not need to pay any additional fees.

Eligible items for return or exchange must be communicated to us within 3 days of receipt, along with the required information below so we can process it as quickly as possible.

Information Required for Review:

Order Number:
Purchaser Name:
Product Name and Quantity for Return/Exchange:
Reason for Return/Exchange:
Return/Exchange Recipient Address, Contact Name, and Contact Phone Number:
Product Photos: Please provide photos of the product so customer service can verify its condition.
Payment Receipt: Please provide the transaction receipt to verify the transaction details.

Please keep the product completely unopened. If there are gifts, product descriptions, or receipts, please return them together. Returns or exchanges cannot be processed if the product has been unsealed, improperly stored, or subjected to conditions like temperature loss that lead to spoilage or degradation.

Refund Guidelines

In general, once we receive your returned item and approve the return request, your refund will be credited back to your payment account within 15 working days.
Refund amounts are based strictly on the actual amount paid.
All shipping fees paid are non-refundable.
Once items are returned or refunded, any associated promo codes or shopping credits used cannot be reused or reissued.
Add-on items, bundle deals, member tier gifts, and promotional gifts with purchase:
- If the main product is returned and only the add-on item is kept, the add-on item will be charged at its original price.
- For bundle deals and discounts, if a return causes the remaining items to drop below the promotional requirement or threshold, the kept items will revert to their original price, and the price difference will be deducted from the refund.
- Add-on items, promotional items, and limited-time/limited-quantity items are non-returnable and non-exchangeable.

Please make sure the product is what you need before placing your order. Incorrect orders placed by customers are not eligible for returns or exchanges.

Customer Support

If you have any questions, please reach out to us by email at j@chenbrew.com.

What is Chenpi?

Chenpi (陳皮), or aged citrus peel, is a revered traditional Chinese botanical made from the sun-dried peel of specific citrus mandarins (Citrus reticulata 'Chachi').

Unlike ordinary citrus peel, true chenpi is defined by time, origin, and craftsmanship. As it matures through years—and often decades—of natural aging, the volatile bitter oils dissipate, transforming into a complex, mellow, and deeply aromatic profile. In traditional culture, it is widely celebrated as a culinary treasure and a wellness staple: "One tael of chenpi is worth one tael of gold, and after a century, it is worth a century of gold."

Traditional Health Benefits

Digestive Harmony: Traditionally used to soothe the stomach, relieve bloating, and support healthy digestion after meals.

Respiratory Wellness: Valued for helping to clear phlegm, soothe the throat, and support clear, comfortable breathing.

Qi & Energy Flow: Believed to help regulate Qi (vital energy) and harmonize the middle burner.

Rooted in History: From Li Shizhen to the Compendium

The legacy of chenpi is deeply anchored in traditional Chinese herbal pharmacology. Its efficacy was famously documented centuries ago by the legendary Ming Dynasty physician and pharmacologist Li Shizhen (李時珍) in his monumental work, the Compendium of Materia Medica (本草綱目).

Li Shizhen classified chenpi as a superior botanical, noting its unique ability to "cure multiple diseases" through its warming nature, aromatic damp-dispelling properties, and its profound harmony with the spleen and lungs. He observed that aging enhances its therapeutic potency—establishing the golden rule that chenpi improves with time, much like fine wine. At Chenbrew, we carry this exact historical reverence forward, honoring the meticulous standards set by ancient herbalists.

From Grove to Gold: How Our Chenpi is Made

True excellence cannot be rushed. Crafting authentic chenpi requires a harmonious alignment of geography, climate, and patient craftsmanship.

1. The Sacred Terroir

Our mandarins are sourced exclusively from Xinhui, Guangdong, universally recognized as the authentic and premier origin for chenpi due to its unique convergence of sea breezes, river tides, and mineral-rich alluvial soil.

2. Traditional Natural Sun-Drying (生曬)

True to our name, Chenbrew, we strictly adhere to traditional natural sun-drying (生曬) methods. The freshly harvested peels are meticulously hand-turned under the natural warmth of the sun and gentle breezes. This chemical-free, slow process preserves the delicate natural compounds and captures the pure essence of the sun and earth.

3. The Art of Aging

Patience is our primary ingredient. The dried peels are stored in a controlled, breathable environment where they undergo a continuous, natural fermentation and oxidation process. Over the years, the color deepens from vibrant orange-brown to a rich, dark mahogany, and the flavor evolves from sharp citrus to a warm, woody, and sweet medicinal depth.

The Chenbrew Experience

Whether you are sipping our signature 生曬小青柑—where whole, young green mandarins are packed with aged Yunnan pu-erh and sun-dried to perfection—or enjoying a pure aged chenpi infusion, every cup is an invitation to slow down.

At Chenbrew, we bridge the gap between ancient heritage and modern minimalism, offering you a moment of clarity, wellness, and refined taste.