Terms and Conditions
Welcome to Chenbrew. These Website Terms and Conditions (hereinafter referred to as "we", "us", or "our") govern your use of this website and any purchases or shipping requests you make.
By using this website and/or placing an order or requesting delivery, you agree to be bound by the terms and conditions outlined below. If you do not agree to be bound by these terms and conditions, you must not use or access this website.
Service Description
Our website provides online services for customers and members to purchase items such as tea and tangerine peel through the internet.
Prohibited Conduct and Violations
If your account engages in activities including, but not limited to, the following, we may take appropriate actions regarding your account:
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a) Using any technology in an attempt to conceal the use of multiple accounts, or disrupting any of our services in any way.
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b) Initiating any messages containing material that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful, or racially and ethnically objectionable.
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c) Advertising or sending any unsolicited spam messages.
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d) Impersonating others or providing any false information.
Chenbrew reserves the right to terminate any account at its sole discretion. In such cases, we will notify you of the account termination via email.
Special Warning for International Use
Recognizing the global nature of the internet, you agree to comply with all local regulations regarding online conduct and acceptable "content." Specifically, you agree to comply with all relevant laws regarding the export of technical or personal data from Hong Kong or the country or region in which you reside.
Modification of Services
Our website reserves the right at any time to modify or discontinue, temporarily or permanently, the display of any content with or without notice.
Termination of Service
You agree that our website may, in its sole discretion and for any reason—including, but not limited to, lack of use or if our website believes that you have violated the letter or spirit of these terms—terminate your password, account (or any part thereof), or use of the website.
You agree that any service provided pursuant to these terms may be suspended or terminated without prior notice. You acknowledge and agree that our website may immediately deactivate or delete your account and all related information and files in your account, and/or bar any further access to such files or services.
Furthermore, if you are suspended or prohibited from accessing the service, or if your account or related data and files are frozen or deleted, our website shall not be liable to you or any third party.
Disclaimer of Warranties
You expressly understand and agree that:
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The obligations of our website under these service terms with respect to the services are limited to providing related services with reasonable skill and care. Nothing in these terms excludes or limits our liability for death or personal injury resulting from our negligence, fraud, or other acts for which liability cannot be excluded or limited under applicable law.
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Your use of this service is at your sole risk. The service is provided on an "as is" and "as available" basis. Our website expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
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Our website makes no warranty that: (i) the service will meet your requirements; (ii) the service will be uninterrupted, timely, secure, or error-free; (iii) the results obtained from the use of the service will be accurate or reliable; or (iv) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations.
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Any material downloaded or otherwise obtained through the use of the service is done at your own discretion and risk, and you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material.
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Our website does not guarantee that network services will meet your requirements, nor does it guarantee that network services will be uninterrupted; timeliness, security, and accuracy of network services are not warranted.
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No advice or information, whether oral or written, obtained by you from our website or through or from the service shall create any warranty not expressly stated in the terms of service.
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Our website shall not be liable for any interruption of network services or other defects caused by force majeure or reasons beyond our control, but will make every effort to minimize the resulting loss and impact on you.
Limitation of Liability
You expressly understand and agree that our website shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses (even if our website has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information, or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; or (v) any other matter relating to the service (except as expressly provided otherwise in these terms of service).
Indemnification
You agree to indemnify and hold harmless Chenbrew from and against any and all substantive damages, reputational injury, or liabilities arising out of any breach of relevant laws or these terms of service.
General Terms
These terms of service constitute the entire agreement between you and our website and govern your use of the service, superseding any prior agreements between you and our website. You may also be subject to additional terms and conditions that may apply when you use affiliate services, third-party content, or third-party software.
The terms of service and the relationship between you and our website shall be governed by the laws of the Hong Kong Special Administrative Region of the People's Republic of China ("Hong Kong"), without regard to its conflict of law provisions. You and our website agree to submit to the personal and exclusive jurisdiction of the courts located in Hong Kong.
The failure of our website to exercise or enforce any right or provision of these terms of service shall not constitute a waiver of such right or provision. If any provision of these terms of service is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of these terms of service remain in full force and effect.
You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the service or the terms of service must be filed within one (1) year after such claim or cause of action arose or be forever barred. Section titles in the terms of service are for convenience only and have no legal or contractual effect.
Governing Law
These terms of service and any separate agreements whereby we provide services to you shall be governed by and construed in accordance with the laws of Hong Kong.
Customer Support
For any questions regarding these Terms and Conditions, please contact us at j@chenbrew.com.